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Contact Us

Contact us

We are ready to help

Our fully trained Customer Service Team are ready to help; whether it be for account enquiries, delivery information, change of address, or even wine related queries – they are waiting to talk to you. Our entire Team is wine educated and will be able to answer the vast majority of your wine related questions. If they are presented with an extremely complex wine query that they are unable to answer, your question will be referred to our expert Tasting Panel for a prompt and definitive answer.

Don’t hesitate to contact us via any of the following methods. We look forward to hearing from you!

Customer Service: 1300 303 307
Opening Hours: Monday to Friday, 8:30am to 6:00pm
Phone: 02 4941 3000
Fax: 02 4941 3001

Note: Emails received out of business hours will be responded to during business hours at the earliest opportunity. Delays are unlikely however may occur in peak volume periods.

Australian Wine Selectors Pty Ltd
1 Wright Lane
Newcastle NSW 2300

Mailing Address
Wine Selectors
Locked Bag 229
Hunter Region Mail Centre NSW 2310

Alternatively, complete the following form and a member of our Customer Service Team will be in touch as soon as possible.

Contact Form

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Wine Selectors values your privacy and follows strict guidelines to ensure it is protected. Read more g To view our Privacy Policy click here, or call our Customer Service Centre on 1300 303 307. We are collecting your personal information for the purposes of competition entry and/or providing products, services and information about these from Wine Selectors. Should you not provide us with this information we may not be able to deliver products and services to you. Information collected will be solely used by Wine Selectors and stored in accordance with our Privacy Policy. We may disclose your personal information to external service providers, within Australia and occasionally overseas, that we engage to assist us in doing our business. When this is needed, we ensure that those companies also protect your personal information according to the law and our own stringent standards. We encourage you to keep your information up to date, and to do so please visit your online Account Details page or contact Customer Service on 1300 303 307. Our Privacy Policy also contains information about Wine Selectors complaint management process
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