We are ready to help
Our fully trained Customer Service Team are ready to help; whether it be for account enquiries, delivery information, change of address, or even wine related queries – they are waiting to talk to you. Our entire Team is wine educated and will be able to answer the vast majority of your wine related questions. If they are presented with an extremely complex wine query that they are unable to answer, your question will be referred to our expert Tasting Panel for a prompt and definitive answer.
Don’t hesitate to contact us via any of the following methods. We look forward to hearing from you!
Customer Service hours: 8:30am to 6:00pm Monday to Friday
Customer Service: 1300 303 307
Phone: 02 4941 3000
Fax: 02 4941 3001
Note: Emails received out of business hours will be responded to during business hours at the earliest opportunity. Delays are unlikely however may occur in peak volume periods.
Australian Wine Selectors Pty Ltd
1 Wright Lane
Newcastle NSW 2300
Locked Bag 229
Hunter Region Mail Centre NSW 2310
Alternatively, complete the following form and a member of our Customer Service Team will be in touch as soon as possible.