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Contact us

We are ready to help

Whether you’ve got a wine-related question, a query about your account or the delivery of your wines, or you’ve changed your address, our Customer Service Team is ready to help.

Our entire team is not only passionate about wine, but they are also extremely knowledgeable, so they’re well equipped to assist with any wine related question you may have. Even if your question puts their know-how to the test, our expert Tasting Panel is also here to help.

So don’t hesitate to contact us via any of the following methods. We look forward to hearing from you!

Please note: Emails received out of business hours will be responded to during business hours, at the earliest opportunity. Delays, though unlikely, may occur in peak volume periods.

Customer Service
Call 1300 303 307

8:30am to 6:00pm Monday - Friday
or email us

Christmas Trading Hours

Closed: Monday 25th December

Closed: Tuesday 26th December

9am – 5pm: Wednesday 27th December

9am – 5pm: Thursday 28th December

9am – 5pm: Friday 29th December

Closed: Monday 1st January

Mailing address:

Locked Bag 229
Hunter Region Mail Centre NSW 2310

Visit our Cellar Door Locations

Customer Service
Call 1300 303 307

8:30am to 6:00pm Monday - Friday
or email us

Christmas Trading Hours

Closed: Monday 25th December

Closed: Tuesday 26th December

9am – 5pm: Wednesday 27th December

9am – 5pm: Thursday 28th December

9am – 5pm: Friday 29th December

Closed: Monday 1st January

Mailing address:

Locked Bag 229
Hunter Region Mail Centre NSW 2310

Visit our Cellar Door Locations