Whether you’ve got a wine-related question, a query about your account or the delivery of your wines, or you’ve changed your address, our Customer Service Team is ready to help.
Our entire team is not only passionate about wine, but they are also extremely knowledgeable, so they’re well equipped to assist with any wine related question you may have. Even if your question puts their know-how to the test, our expert Tasting Panel is also here to help.
If you have a general enquiry, you might find your answer in our Frequently Asked Questions here.
So don’t hesitate to contact us via any of the following methods. We look forward to hearing from you!
Please note: Emails received out of business hours will be responded to during business hours, at the earliest opportunity. Delays, though unlikely, may occur in peak volume periods.
Looking for our Christmas Delivery Dates? You can find them all HERE. Make sure to order your wine in time for Christmas!
Call 1300 303 307
9am to 6:00pm AEDT Monday - Friday
or email us
Please select an option from the "What can we help with" drop down to get more information on the enquiry type you're looking for